refund policy
Returns
Although we do carry a few in stock pieces, most of our pieces are handmade to order. Please kindly keep this in mind when you make your purchases.
In stock pieces are eligible for a full cash refund within 5 days of receipt with proof of purchase. All made-to-order pieces will be subject to a 20% restocking fee or Costanté store credit. We cannot provide a refund for incorrect sizing, but will offer an exchange or store credit.
Custom designed pieces and engraved pieces are finale sale.
Costanté is not responsible for packages damaged or lost in transit. Please email connie@costante.co for questions or concerns regarding your return.
Bespoke Engagement Rings
Design your one-of-a-kind engagement ring. Our process prioritizes trust, high quality material input, and detailed craftsmanship.
Costanté works with a network of diamond suppliers across the country to source the perfect stone — natural diamonds, lab-grown diamonds, or precious gemstones — meant for your love story.